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Kathleen Kludt
Principal
Atlanta
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Kathleen Kludt
Kathleen Kludt is a Client Partner with Wyndham Mills International, an Organizational and Human Capital Development firm. Wyndham Mills International is a fifteen year old, INC 500 Company, and is listed by Kennedy Publications as one of the top 50 firms in the nation.
With more than eleven years of consulting experience, Kathleen has
expertise at the national and international levels. Her meticulous and
inquisitive nature has enabled her to quickly grasp the critical
components in a wide variety of industries. A sampling of her verticals
includes Aviation, Retail, Construction and Development, Telecom,
Chemical Manufacturing, Transportation, Hospitality, IT, Medical Devise,
Civil Engineering, as well as GPO's, Financial and Retail Merchandise.
Within those sector's, Kathleen has consulted and recruited at all
levels, from the Senior Executive level to the mid-management level.
Functional areas have included sales, branch management, human
resources, marketing, operations, financial services, plant management,
project management, product development and training.
Kathleen is most proud of her long-standing client base. She leads
her firm in achieving a high level of repeat business, testament to her
attention to detail, strong client partnerships and ability to honestly
consult with clients regarding the marketplace.
In addition to her current Client Partner role, prior leadership
roles have included Director of Business Development, Director of
Recruiting-Construction and Development Vertical and Project Manager.
Her career has included experience at small regional firms, as well as
with Christian and Timbers, one of the top seven national recruiting
firms in the U.S.
A native Californian, Kathleen earned a four year scholarship and
graduated from the University of California, Santa Barbara, with a
degree in English Literature. She and her family have lived in the
Southeast for the past twenty-three years.
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Jeff Hofstetter
Principal
Salt Lake City
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Jeff Hofstetter
Jeff is the president of XtremeLean.US
with over 24 years' experience Lean Consulting. Jeff is a
results-driven, decisive leader with a proven track record of
initiating time and cost-saving operational improvements while leading
diverse teams to strong, sustainable performance gains. Skilled mentor
and coach with a hands-on, positive approach to resource management,
leadership development, and training. Experience in strategic planning,
management, and leadership of business process reengineering,
large-scale program management, and technology needs assessment within
the manufacturing and production industries. Effective communicator and
consensus builder.
YouTube Jeff Hofstetter Lean Thinking Videos
Jeff Hofstetter - XtremeLean.US © 2008
Lean Overview
An overview of Lean in the business place, value added and non value added work and assessing your own company
Seven Wastes Found in Manufacturing
Explores the seven wastes found in Manufacturing in detail.
Takt Time Presentation
This video shows the definition of Takt time, how to calculate it, how to balance workloads etc.
Business Case for Flow Manufacturing
This presentation explores a real company converting from batch and queue production system to flow manufacturing.
5S Overview
This is an overview of the five steps of 5S. Sort, Set in Order, Shine, Standardize, and Sustain.
Expertise
- Aerospace Manufacturing
- NADCAP, ISO, AS9100
- Business System Management Tools
- Material Requirements Planning / Supplier Relationships
- Manufacturing Strategic Planning
- Facilities Planning
- Customer Centric Solutions
- Lean/Six Sigma
Education
- B.S. Business Management (University of Phoenix 2002)
- Six Sigma Black Belt (General Electric 2000)
Jeff Hofstetter - XtremeLean.US © 2008 (XLUS)
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Dr. Gerard P. Gorman
Principal
New York City
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Dr. Gerard P. Gorman Ph.D.
Dr. Gerard a principal leadership development business consultant (gerardgorman16@optonline.net)
Former GE Division President, he is a results-driven, proven to build
performance-focused teams, through disciplined leadership. Proven
leader, experienced in profitably growing a full spectrum of small,
medium, and large global companies. Strong, broad background and
substantial international experience in senior-level management and
operations, project management, engineering and manufacturing, strategy
development, acquisitions and divestitures, and sales and marketing.
AREAS OF EXPERTISE: Strategic Planning, Product Development
& Management, Supply Chain Management, RFID Technology, People
Pipeline Development, Mergers & Acquisitions, ERP Systems
Implementation, Customer Relationship Management (CRM), Sales &
Marketing Planning and Analytics, Global Project & Program
Management (PMP & PMO), Quality Management (Lean/Six Sigma
Certified)
PROFESSIONAL EXPERIENCE
- LABOR RELATIONS - averted a strike and established a very favorable
5-year contract: Implemented an incentive program that paid the average
production employee $250 per month (15% of salary) dramatically
improving morale.
- HUMAN RESOURCES: Lacked a qualified workforce which resulted in
production operations coming to a halt. Obtained a $100,000 training
grant from NY State which enabled setting up a comprehensive
cross-training program. Coupled this training with LEAN MANUFACTURING.
- PRODUCT DEVELOPMENT - Generated an additional $4 million (10% of
sales) in annual revenues at 35% margins. Conducted a SWOT analysis.
Developed a 5-year strategy to seek products with technological
synergies to ours. Acquired 4 product lines & integrated their
equipment into our facilities. Led the design and implementation of a
new, low cost, mobile, shelving system.
- IT SYSTEMS - implemented an ERP system "VISUAL MANUFACTURING":
Significantly reduced SG&A costs as well as production, shipping and
product design errors.
PURCHASING - reduced material costs by $1 million annually: Established
an outsourcing program coupled with low cost supply chain.
- OPERATIONS: Value mapped a majority of operations, introduced Lean
Manufacturing, established work cells, automated coil lines, reduced
set up times, WIP, material handling and labor hours thereby increasing
productivity and reducing manufacturing costs. Reduced set up times
from as much as 2 hours to less than 15 minutes: Applied LEAN
Manufacturing principles, adding fixtures to the weld tables, and
redesigning the process as well as modifying the Software interface.
Also designed an automated solution to run the coil line unattended
allowing the operator to set up other machines cutting production time
by 50%.
EDUCATION
- PhD, Business (ABD), WARREN NATIONAL UNIVERSITY - Thesis: "Applying
RFID Technology to Optimize Inventory Handling, Productivity and
Increase EBITDA"
- MBA, NEW YORK UNIVERSITY, New York, NY
- BS, Industrial & Mechanical Engineering, PRATT INSTITUTE, New York, NY
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Mike White
Principal
Los Angeles
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Mike White, P.E., C.Q.E.
Mike is the President/Founder of Qi2 (Quality Improvement International), Lean and Six Sigma Independent Consultancy; www.qualityi2.com
- Effective leader and facilitator of cross-functional process
improvement teams with 25+ years experience in Lean, Six Sigma, and
Quality.
- Highly adept in quickly finding underlying reasons for sources of
process errors and variation. Very astute in determining mentoring
needs of team and staff members who are less experienced and
knowledgeable in quality and productivity improvement methods.
- Highly analytical, with a comprehensive knowledge of the Six Sigma
and Lean tools, metrics, and approaches. Proven ability to explain
difficult topics (e.g., Design of Experiments and other statistical
analysis) in a very understandable manner to technically challenged
people.
EDUCATION & CERTIFICATIONS
BS, United States Air Force Academy, Colorado Springs, CO
MBA, Golden Gate University, San Francisco/Sacramento, CA
Registered Professional Engineer (Industrial), California License I-4040
Certified Quality Engineer, American Society for Quality (ASQ)
Certificate Number 41220
Certified Provider for Supplier Excellence Alliance (a consortium of
major U.S. aerospace companies) in Operational Excellence (Lean and
Quality) and in Workforce Development
Certified Six Sigma Black Belt, ASQ Certificate Number 2910
Certified Boeing D1-9000 Advanced Quality System (AQS) Instructor
Member, Board of Examiners, California Awards for Performance ExcellenceTM (Malcolm Baldrige) (2002)
Taguchi Excellence Award, 1985
OTHER PROFESSIONAL QUALIFICATIONS
- Instructor and consultant for the California Manufacturing
Technology Center (CMTC), Centers for Applied Competitive Technology
(at: College of the Canyons, El Camino and Glendale Colleges).
- Author of DOE Made EZ and several computer-based training courses
(Six Sigma, Lean, DOE, SPC, Applied Industrial Statistics, and FMEA).
- Author of several computer-based training courses (Six Sigma, Lean, DOE, SPC, FMEA, and Applied Industrial Statistics).
- Author of "Alternate Solutions to Optimum Lot Size" white paper
which integrates flow line simulation modeling output, a template for
determining optimum lot sizes, and statistical model building.

Veteran Owned Business |
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Don Juncker
Principal
Los Angeles
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Don Juncker
Don Juncker is a senior manager with Business Improvement Group,
a consulting company that offers a unique blend of both operations and
administrative expertise. He holds a Master of Science in Industrial
Engineering, and has over 25 years experience in management, operations,
industrial engineering, product development, strategic planning, and
business process improvement.
He has held executive positions with Carrier Corp., Unisen Star Trac,
Wilsey Foods, and Whirlpool Corp. In large companies where strategic
and leadership skills are critical and in small businesses where
practical hands-on skills are necessary, Don has successfully
implemented the latest manufacturing practices taking businesses and
their supply chain to new heights of profitability, cost savings and
customer satisfaction.
Don is recognized for installing operational practices in all areas
of manufacturing in both direct and process industries as well as the
indirect areas, including inventory management and distribution. He
has distinguished himself as an experienced change agent in a variety of
manufacturing, engineering and service related roles where he
dramatically improved competitive advantages.
His career covers a mixture of manufacturers for example: automotive,
construction equipment, electronic, medical, consumer products, and
foods. Clients include Caterpillar, Harbor Truck Bodies, Del Mar
Reynolds, Williams Comfort Products, and Aqua Conserve. In these
companies he has focused beyond the plant floor and implemented cost
effective manufacturing processes supported by robust technology
solutions.
Purdue University named Don as its Outstanding Industrial Engineer in 1998.
Don served on the executive board of the Orange County AeA (American
Electronics Association) and co-chaired the AeA Operations Committee,
where the aim is to bench mark manufacturing best practices leading to
operational excellence and profitability for its members.
Mr. Juncker enjoys spending time with his wife and family, as well as
growing fuchsias and orchids. He is also certified as an EPA Universal
Refrigerant Technician.
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Robert Mead
Principal
Concord, N.H.
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Robert Mead
Bob, a Navy veteran, is a senior operations manager offering not only
consulting, but also interim and temporary management services through Rosemead Consulting.
Through his extensive network in the business community, he also has
the ability to provide a wide range of professionals for manufacturing,
G&A and operational management and consulting assistance. With over
30 years of experience in leading-edge electronic, software, metal
manufacturing, and service companies, he is a high-energy,
results-oriented business professional with a unique business operations
depth and breadth, having managed new company startup operations from
initial planning through IPO, as well as U.S. and international
manufacturing operations of over $800 million for a Fortune 100 company.
Prior to his election to the New Hampshire House of Representatives,
Bob's experiences in senior management roles have covered such Fortune
100 companies as IBM, Digital Equipment and Wang, as well as four new
venture startup companies. As Vice President of Manufacturing and
Operations he has been involved in such business startups as Inforex's
first fully integrated hardware and software key-to disk data entry
system, LISP Machine's artificial intelligence for computing and
simulation in the private, NASA, and military equipment sectors, Saber
Equipment's proprietary IS communicating, solid-state electronic, vapor
recovery fueling system, and UrrahX Corporation's next generation
artificial intelligence network troubleshooting and management software
product, where Bob was a Founder and President.
Bob received and Associates degree in Business from San Jose College
and graduated Cum Laude with a BS in Management from the University of
Massachusetts. He is certified in Project Management by Boston
University, and has implemented TQM, Six-Sigma, ISO9000, MRP, and SAP
programs in various companies.
Bob provides clients with a wide variety of proprietary operations
consulting and due diligence services in Hardware, Software and Service
business operations analysis for acquisitions, investments, and mergers.
He has also consulted on and led Systems and Data Information
Migrations, Consolidations of Manufacturing and Logistics operations and
physical facilities design, layout and operations fit up.
Veteran Owned Business
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Tony Anderson
Principal
Charleston
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Tony Anderson
Tony Anderson is President of Value Creation LLC
and has expertise in lean enterprise transformations. He provides
coaching and leadership with "hands on" team approach to business
improvement, including strategy deployment, sales and marketing flows,
administration flows, and operational and supply chain flows. With
twenty-five years of successful leadership experience, Tony has
demonstrated the ability to take organizations to the next level. His
solid experience in lean enterprise transformations has put him in the
forefront of coaching lean enterprise transformations in very diverse
environments.
As an operations leader and consultant, Tony has led and coached
hundreds of improvement teams and managers resulting in dynamic,
sustainable culture change that has resulted in millions of dollars in
cost savings, exceptional quality improvements and world class delivery
performance.
Tony's unique experience includes Team Leader, Shop Floor
Supervision, Director of Continuous Improvement, General Manager,
Quality Manager, and Director of Operations with P&L
responsibilities.
Company Affiliate List: American Air Filter USA
- MTD Products USA
- MTD Products Canada
- Goodyear Tire NAT
- Medeco Security Locks, Hillenbrand Ind.
- Stanley Furniture
- Medeas, Hill-Rom
- Colt Firearms
- Glit Industries
- Stanley Works
- EFD, Nordson
- Herman Miller
Tony received his Bachelor of Arts in Business Management from
National College, Salem Virginia. In addition, Tony has obtained a
number of certifications for the implementation of TPS (Toyota
Production System) and Continuous Improvement. Tony also trained
extensively with Shingijitsu Consulting Co. LTD. in the US and Japan.
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Robert Hirneisen
Principal
Fort Collins
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Robert Hirneisen
Bob Hirneisen is the COO of Minerich, Inc. www.minerich.net .He
is an expert in operational excellence, lean manufacturing, and supply
chain management with over 19 years of extensive manufacturing,
training, management consulting, and project management experience. Bob
has held a number of engineering and management positions, at manager
and director levels (including vice president of operations and interim
president), leading these companies to significant improvements in
operations, productivity, efficiency, and cost savings. As a Minerich consultant he teaches and consults in lean manufacturing, operations planning, and Class A Business Excellence.
Bob has experience in a variety of industries as a consultant and a
practitioner, including electronics, construction equipment, electrical
power generation, and pharmaceuticals. His client companies have
included Abbott Labs, A & M Aerospace, American Augers (Division of
Astec Industries), Carmine Industries, Caterpillar, Dade Behring,
International Flavors & Fragrances, Research in Motion and
Westinghouse Electric. He actively participates in APICS and the
Association of Manufacturing Excellence (AME) and has been a featured
speaker at SMEs international conference.
Bob received his BS in Computer Aided Manufacturing from Eastern
Michigan University and is pursuing graduate studies in business and
computer science at Colorado State University. He has also completed
Best in Practice training at General Electric, Lean Manufacturing
Instructor Certification and Six Sigma Training at Motorola University.
Veteran Owned Business |
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Karen Trisko
Principal
Denver
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Karen Trisko
Karen Trisko, President of Leading Excellence. www.leadingexcellence.com .
Karen has extensive, hands-on expertise in every aspect of
organizational performance excellence. She has led companies in the
private sector, governmental agencies, and non-profit organizations to
achieve great results through continuous improvement practices. She has
guided organizations to earn Baldrige-based awards and successfully
integrate the practices and values of performance excellence into their
daily practices. Her specialties include leadership systems, strategic
planning, organizational performance measurement using the Balanced
Scorecard and other methods, process management / improvement, and
Baldrige Criteria for Performance Excellence usage and application
development.
Karen has served as Baldrige National Quality Award Senior Examiner
(2001, 2003, 2004, and 2005) and Examiner (2000). She served since 1993
in California's Baldrige Award program in the roles of Award Program
Chair, Judge, Senior Examiner (1994, 1995, 1996, 1997, 1998, 1999, 2001,
and 2002), Examiner (1993), and Trainer (1995 - 2004). She is past
Chair of the Sterling Council for Performance Excellence and currently
chairs the California Council for Excellence Consultants and Trainers
Council.
Since 2004 she has been Leadership & Culture Practice Leader for
the Aerospace and Defense Industry's Supplier Excellence Alliance,
providing strategic planning, leadership, measurement, and process
improvement systems for this vast industry group. Experienced in the use
of numerous assessments, improvement models, and training programs, she
has a wealth of resources to help clients identify strengths and
improvement opportunities within their organizations and close the
performance gaps. With access to hundreds of verified best practice
examples, she can recommend innovative solutions to help clients achieve
excellence without having to "re=invent the wheel."
Karen is the recipient of the 2003 Distinguished Service Award from
the California Council for Excellence, Karen received a B.S. degree in
Organizational Psychology, an M.A. in Organizational Communications, and
an M.B.A degree.
Karen's publications include:
- Off the Chart Results, 2003 Insight Publishing
- The Power of Integrity, May 2001 Executive Excellence
- Best Practices Case Studies Series, 1994-1999, Center for Continuous Improvement Technologies
- Developing Successful Programs: a Handbook for Program Planners 1978, Awareness House
- Expressway to Excellence, e-newsletter
Karen developed many training manuals, assessments, surveys, and tools for use by her clients and certified consultants.
Woman-Own Business
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Dr. Jay Billings
Principal
Huntsville
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Dr. Jay Billings, Ph.D.
Dr. Jay is Vice President of Defense Systems Management Corporation.
A HUBZone certified Small Woman Owned Business that provides consulting
in system administration and financial management, systems management,
training development and training presentation. Areas of concentration
include: defense systems acquisition in all life cycle phases, project
management, contract management from both buyer and seller perspectives,
organizational development, use of ISO 9000 and ISO 14000.
Program Managemnt Practice: Dr. Jay has been providing
support to NASA Stennis in area of grant management. He developed a
grant management methodology that measures performance and increases
value of grant outputs in areas of outreach and technology transfer.
- Provides support to NASA Marshall in area of systems engineering,
scenario analysis and decision support for the Next Generation Launch
Technology.
- Participated in Systems Engineering and Integration Management
Action Panel (SEIMAP) to apply evolutionary acquisition processed to
ARES I project.
- Provides support to U S Army Project Management Offices in the areas
of acquisition streamlining and reform, logistics support, treaty
compliance, and project management.
Clients include:
- TRICARE- performance based acquisitions
- M ADCCS- Integrated Baseline Review for Earned Value Management
- PM TOC- Earned Value Management
- US Army Space and Missile Defense Command Battle Labs-Analysis of
future requirements and preparation for possible application for
Presidents Quality Award (Baldridge Award for Federal Government
Organizations) , and NASA.
Current Commercial clients are:
- MTA Inc.
- CAS-ITT
- Lesco
- Carmin Industries
- Will Technology
- SAIC
- Beason and Nalley
Dr. Jay provides support to contractors in the areas of performance
based and award fee contract management and compliance, contract
administration. Developed and provided consulting to mid and senior
level government and industry managers in the area of program management
during the period 1981- present. Served as Deputy Program Manager to
the PERSHING II Project Office September 1986-February 1987. Was senior
procurement analyst at the US Army Electronic R & D Command,
1978-1981, providing contracts and acquisition policy support to the
command group, to four laboratories and seven project offices. In 1980
Dr. Jay was assigned to the Office of Federal Procurement Policy to
assist in the preparation of policy and regulatory guidance. This
included supporting the writing of the Federal Acquisition Regulation,
changing the Federal OPM policy to increase the professionalism of the
procurement career field, and implementation of the Office of Government
Ethics policies throughout the Federal workforce.
Contract Managemnt Practice: Dr. Jay develops and implements
contracting/procurement management systems for large and small
businesses. Present training for Small Businesses in NASA Headquarters
sponsored Technical Assistance for Small Disadvantaged Businesses in
Advanced Technology (TASDBAT) 1996-2005 covering understanding of
proposal preparation, contract management including use of Project
Manager based tool for management of R & D Contracts for Federal
Government contractors. Performs Contractor Purchasing Systems Review
(CPSR) and consultation for the development of approved business
management systems for NASA contractors.
Quality Management System Practice: Dr. Jay develops ISO
9000:2000 based quality management systems, including quality manual,
procedures and work processes. Train internal auditors. Perform Gap
analysis and provide recommendations in pre-ISO 9000 certification
efforts.
Teaching Experience:
- Drake Technical College-Developed Configuration Management/Data
Management Certificate program. A program for experienced systems
engineering, and project management personnel to gain an understanding
in this foundation skill.
- National Contract Management Association-Have presented National
Education Symposia since 1987, was co-director for the 1988 NES on
Subcontracts. He developed the materials for the Performance Based
Contracting course, Negotiation, and Oral Proposal courses for NCMA.
Was co-chair for 1998 World Congress.
- Nova- Southeastern University, Regional Program Coordinator for
Doctoral Program in Huntsville AL. Chair of Dissertation Committee for
Doctor of Business Administration candidate Tom Pieplow.
- Florida Institute of Technology (1986- present) Graduate level instruction in seven different classes.
- University of Alabama in Huntsville, 1988-2005. Undergraduate and
graduate level instruction in three different classes. Also develop and
present many offerings in the Continuing Education Division- Performance
Measurement, Materials Management Accounting Systems, Project
Management Certificate Program, Contract Management Certificate Program,
and the Supervisory Development Certificate Program.
- Washington State University- 1995-2003. Develop and present a
variety of courses in the management area. Also developed and presented
two courses in project management. One was based on customer
satisfaction principles, the other on the Project Management Body of
Knowledge. Participated in the development and presentation of a
Decontamination and Decommissioning Certificate/Graduate credit program
for project mangers involved in environmental restoration projects for
radioactive and toxic chemical waste removal.
- University of California, Los Angeles (UCLA), 1996- 1997 Provide
graduate level instruction in a Certificate Program for Cost Estimators
and Price Analysts.
- Advanced Technology Institute--Public offerings of seminar materials
1987-1997. Offerings include: Preparation of a Request for Proposal
(over 23 offerings) Cost Estimating Workshop (over 9 offerings) Source
Selection/Evaluation of Contractor Proposal Workshop (over 6 offerings)
- Defense Systems Management College-Develop and provide instruction
on defense systems acquisition to mid and senior level government and
industry personnel. Was course director for several courses. Provided
input to Contract and Project Management Career development programs.
Rated in top level of instructors by both students and peers.
Dr. Jay has developed and presented various in-house offerings for a
wide variety of firms, including both aerospace firms as well as
service industries. Topics have included-Total Quality Management in
Health Care, MIL STD 1521, ISO 9000, Cost Performance Measurement/Earned
Value Management, and many others.
Honors / Certifications:
- Member Department of Defense Acquisition Corps --Level III Project Management and Contract Management
- Certified Professional Contract Manager # 3243
- Project Manager Professional # 833
- Fellow National Contract Management Association
- Was co-recipient of National Contract Management Association 1995 Education Award
- ISO 9000 Auditor #Q 04934
- Listed in Who's Who in Project Management 1996-1997
- NCMA Achievement Award, 1998, in recognition for Co-Chair role in NCMA World Congress '98
- Huntsville Madison County Alabama Leadership class 2000
- Rotarian of the Year 2001
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Jim Randle
Principal
Dallas-Fort Worth
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Jim Randle
Jim is owner of Small Biz Advocate. www.smallbizadvocate.com .
As mentor, advisor and coach, he and his team provide strategic
marketing solutions to help small businesses sell to prime contractors
and to the government. They also help large businesses develop and
maintain World Class Supplier Diversity Programs. His team performs
everything from a third party supplier diversity program review, to a
tune-up, a major overhaul or an extreme make-over. His team is composed
of people who worked for prime contractors, Fortune 500 companies and
the government.
Before forming Small Biz Advocate, Jim had over 34 years experience
in education, training and Supplier Diversity programs with the Fulton
County Board of Education and the Lockheed Martin Corporation. Jim
worked for Lockheed Martin for 23 years where he held key positions of
Material Branch Training Manager, Company Small Business Liaison
Officer, F-22 Weapon System Team Small Business Manager and Aeronautics
Company Supplier Diversity Senior Manager. In his last position as
Senior Manager, Jim managed a team of ten people and was responsible for
the success, compliance and coordination of the Aeronautics Company
Supplier Diversity Program in Palmdale, CA, Marietta, GA and Fort Worth,
TX.
Both as an industry leader and consultant, Jim led his Supplier
Diversity Team to achieve small business company goals, earn 'Highly
Successful' ratings from the Small Business Administration (SBA) and the
Defense Contract Management Agency (DCMA), earn recognition from SBA as
having a 'model supplier diversity program' and recognition from the
Air Force for improving communication and working relationships by
developing and implementing an innovative Memorandum of Understanding
between the Air Force and the Aeronautics Company. Jim continues to
help his clients achieve their education and training goals and
marketing and business development results.
Some of Jim's client companies and associations include:
- Lockheed Martin Corporation
- Lockheed Martin Aeronautics Company
- M2 Global Technology, Inc.
- Northwest American Indian Development PTAC
- Vulcan Products
- Trilogy Defense Services
- Synergy Systems
- NATECH
- The ASABA Group
- Veteran's Business Journal
Jim received a Bachelor of Science degree in Marketing from the
University of Alabama, a Teaching Certificate from the University of
Georgia, Master of Education degree in Administration and Supervision
and an Education Specialist Degree in Vocational and Career Development
from Georgia State University. Jim has long record of participation in
industry associations and currently serves on the Dallas Fort Worth
Native American Chamber of Commerce Advisory Board. Jim proudly served
his country in the U.S. Navy during the Viet Nam era and has written
numerous articles for the Fort Worth Business Press.
Veteran Owned Business |
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Jon Minerich
Principal
Huntsville
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Jon Minerich
Jon is the President and CEO of Minerich, Inc. www.minerich.net .He
provides guidance on Strategy Deployment, Design of Agile Supply
Chains, Sales & Operations Planning, Business Performance
Assessments, and Process Improvement.
Before becoming a consultant, Jon had over 20 years
experience in a wide variety of industries, where he held key positions
from Plant Manager, Vice President of Operations, Chief Operating
Officer, and President. In his various positions, Jon has been
responsible for strategic supply chain agreements with companies in
Asia, Europe, and the US. The companies he managed sold their products
to over 26 countries worldwide.
Both as an industry leader and consultant, Jon led the
improvement efforts of several businesses through the proper
integration of people, processes, and technology; several of which
achieved Class "A" success due to his efforts. Through his guidance
companies have saved millions of dollars.
Some of Jon's client companies include:
- Genentech
- Research in Motion (RIM)
- Merck
- Cooper Industries
- Caterpillar
- Corning
Jon received his Bachelor of Arts degree from the
University of Minnesota and his Master of Business Administration from
National University in San Diego, California. He has long record of
participation in industry associations, and is a past vice president and
president of several American Production and Inventory Control Society
[APICS] chapters. He has also served his country as a Captain in the
United States Marine Corps. Jon has also authored several articles on
business improvement, and has been a guest lecturer in the United
States, Central and South America, Europe and Asia.
Veteran Owned Business |
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Gary Gathen
Principal
Detroit
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Gary Gathen
Currently Gary is the Chief Engineer, G Corp. www.gcorponline.net .
International consulting services and manufacturers representative
sales firm working within the automotive and other industries as a
liaison between the supplier and customer. A full service organization
doing what it takes to orchestrate the satisfaction of both. Providing
consulting in such areas as manufacturing processes, computer
technology, engineering, simulation and applications, as well as new
industrial procedures and methods. Very familiar with current state of
the art in technology. Gained exposure to practices and methods of tool,
die and stamping firms while representing companies in Europe, North
and South America, Asia and South Africa. Aligned with an international
network of suppliers and consultants in automotive industry. Offers a
full service tooling capability from product design, prototype, soft
tool development, design and manufacture of tools, dies, jigs, fixtures,
special machines and handling equipment to sheet metal stampings,
assemblies and automotive components. Consultants on manufacturing
processes, management, and computers. Marketing research specialists.
Benchmarking in tool and die, and stamping industries. Stamping and
tooling associates offering benchmarking, plant assessment, best
practices and competitive analysis consulting.
Gary developed proprietary next generation stamping and die making
systems (several patentable processes and intellectual properties
currently under development). Represented developers of state of the art
technologies such as simulation software for crash analysis, metal
forming and die stamping development. Refined development of lean die
making system. Worked for many years at tool and die manufacturer which
closed its doors in December, 1991 due to the retirement of the owner.
For 41 years this firm supplied precision tools and dies and stampings
to major American manufacturers in the automotive, appliance and
aerospace industries. Instituted lean manufacturing concepts along with
constraint management, manufacturing systems principles and techniques.
Began effort to reduce cost and timing of die design & build by 50%
which improved profits by more than 200%. Sales: $8 million; employed
100.
Gary directed manufacturer's representative firm engaged in sales of
contract structural engineering analysis personnel and services (finite
element modeling and analysis of structural, vibration and thermal
modeling results) to automotive OEMs for sheet metal parts, especially
underbody and outer skin panels. Ran a firm doing engineering processing
and design of tools, dies, molds, fixtures, special machines and
automation equipment for the major automotive OEMs and their tier one
suppliers. Involved in computer training program for handicapped and did
consulting in various other computer training applications such as
programming and systems analysis.
Education:
General Motors Institute, (now Kettering University) Flint, MI - B.M.E., 1965
The degree of Bachelor, Mechanical Engineering required completion of a
bachelor's thesis Standardization of Component Parts of Mechanical
Handling Devices. Sponsoring unit was Fisher Body Div., GMC, Die
Engineering Activity. Cooperative experience included one year at the
die manufacturing plant (#23), die tryout plant (#37) and assignments in
estimating, scheduling, layout, nesting, design, automation, processing
and special projects departments.
Professional Affiliations:
National Tooling and Machining Association (NTMA) Detroit Chapter
president, 1970 and 1976, director 1968 to 2000, chaired apprenticeship,
forward planning and golf committee, trustee, member national
government relations, apprenticeship, membership and technical standards
committees. Contributing columnist to "Skilline", chapter newsletter:
Executive Computing. NTMA Past Service Life Member, , Washington, DC.
(national)
Society of Manufacturing Engineers (SME)
- Member Forming and Fabricating Community Steering Committee
- Chair, Lean Tool and Die Making Tech Group
- Active in Stamping and Dies technical group currently focused on variations in the stamping process
- Participant in SME Lean Certification program development
- Member, Machining & Material Removal Community
- Member, Process, Product Design & Management Community
- Member, TCN Leaders Committee
- Member, Human Side of Lean Technical Community
- Participant, Lean Certification Development, Lean Blitz Week, 2006.
- Lean Certification Volunteer
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Dr. Rodney
Jean-Baptiste
Principal
Boston
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Dr. Rodney Jean-Baptiste, CMA, Ph.D.
Dr. Rodney is a finance consultant. His expertise covers many areas
of accounting, finance, and information technology including
identification of opportunities to improve company's profitability, ERP
systems, inventory and cost management, financial statements analysis,
forecast, budgets, and other financial models, investigation of current
processes to verify conformity and adherence to Sarbanes-Oxley, GAAP,
DCAA, FAR, and other government audits.
Although the bulk of his experience remains in manufacturing, he also
worked for financial, non-profit, and insurance companies. He has also
held accounting management positions at many Fortune 500 companies
including Solectron Corporation. During his tenure of the accounting
management positions, Rodney brought a significant contribution to his
employers by enhancing pricing models, inventory management,
production processes and metrics, financial reporting process, and
adherence to GAAP (generally accepted accounting principles). He has
successfully established the liaison between IT and accounting by
participating to ERP systems implementation, creating reports in Excel,
Access, Crystal and other report writing tools.
His education consists of undergraduate degrees in Accounting from
Worcester State College, a master's degree in Business Administration
(MBA), and a Ph.D degree in Organization and Management from Capella
University. He also served in the adjunct faculty of many universities
and colleges since 1992 teaching courses in accounting and finance. He
is a member of the Institute of Management Accountant and a CMA
(certified management accountant).
Dr. Rodney is actively involved in research for publication in peer-reviewed journals.
His dissertation is:
The role of accountants in the implementation and maintenance of ERP systems.
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Bryon Ater
Principal
Pittsburgh
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Bryon Ater
Bryon Ater, owner of BG&S Peening and Consulting,
began his career in the US Air Force as an aircraft and engine mechanic
in 1972. He started his airframe and power plant training and took the
written exam for his license at Rhinemein AF Base Germany and completed
the practical portion of the exam in Scottsdale AZ. This allowed him to
continue his career in the aviation industry going from Garret Research
to Allegheny Airlines (now US Airways).
Bryon spent 23 years with US Airways starting out as a mechanic and
moving up through the ranks to Production Supervisor and Upgrade Manager
of US Airways engine overhaul facility until it closure in 2001.
- August 14, 2002, Bryon developed BG&S Peening and Consulting LLC.
- September 2005 BG&S received FAA repair station authorization
- January 2007 received quality assurance accreditation under AS 9003
- BG&S forefront is NADCAP accreditation and Composite repair
Since inception of BG&S Peening and Consulting Bryon has worked
with several industries writing their shot peening specifications,
training and certifying personnel to improve quality and extend product
life for the oil industry and PMA manufacturers.
BG&S Peening and Consulting provides a quality service in surface
enhancement conditioning known a shot peening, glass bead peening,
flapper peening tumble cleaning and abrasive blast cleaning to
Automotive, Aero-Space, Medical and mining and drilling industries.
BG&S Peening and Consulting works with customers and their
engineering group thru testing, system development, and training. By
doing so, they have develop good relationship and creditability with
thier customers and staff, Example Bryon has worked with a company the
past few years where the out come has produce a positive procedure for
the medical industry, applying Anti-Microbial onto the metal surface
killing over 300,000 bacteria in less then an hour.
Bryon has developed a process "thru shot peening" to apply
anti-microbial to substrate metal without using a paint or polymer. An
article was published in the 2007 Spring issue of the Shot Peener.
Education:
Attended Embry Riddle at Hahn AFB Germany: Airframe and Power plant and Aeronautical Engineering
Arizona State University: Continued studies in Aeronautical engineering
Community College of Allegheny County: Labor Studies
Service Disabled Veteran Owned Small Business
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Charles J. Chuck Jernigan
Principal
Oklahoma City
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Charles J. Chuck Jernigan
Chuck is currently President, Small Business Solutions, LLC. A
service company engaged in consulting and brokerage support for small
business who want to do business with, or expand their business base
with government agencies.
Before starting his own business Chuck was the Manager of Aftermarket
Services Business Development for the Military Engine Division of Pratt
& Whitney in Oklahoma City, Oklahoma. In this position Chuck was
responsible for all aftermarket business development related activity at
OC-ALC. These activities include understanding the customers needs,
the war fighter, and finding innovative ways to partner with the ALC in
support of its mission.
Prior to joining Pratt & Whitney Chuck held various positions
with AlliedSignal and the United States Air Force. While with
AlliedSignal Chuck the VP/GM for two businesses, one business designed
and re-manufactured target missiles for the Navy, the other manufactured
and repaired various electronic components for the Air Force and the
Navy. Chuck also served as the Director of Quality for AlliedSignals
Government Electronic Services Strategic Business Unit.
Chuck is a retired Air Force Colonel whose last duty assignment was as the
C-141 SPD at WR-ALC, GA. He is a Command Pilot and former flying
squadron commander with over 5000 hours in various fixed and rotary wing
aircraft. In addition to his line experience, Chuck was a staff
officer at 21st Air Force, HQ Air Mobility Command and HQ USAF.
Chuck holds both BS and MBA degrees in business and is a graduate of
the Squadron Officers School, Air Command and Staff Collage, DSMC and
the Air War Collage. He lives in Edmond, Oklahoma with his wife Barbara
and has three daughters Arline, Natalie and Heather.
Veteran Owned Business |
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Richard R. Vaillencourt, PE
Principal
Hartford
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Richard R. Vaillencourt, PE
Richard is the Chief Engineer for Canterbury Engineering Associates, LLC.. www.canterburyenergy.com ..Canterbury Engineering Associates a Veteran Owned Business dedicated to assisting commercial, industrial, and institutional customers in: "THE INTELLIGENT USE OF ENERGY"
What sets CEA apart from vendors and energy service companies (ESCOs)
is that we provide a completely independent evaluation of your facility
and make recommendations based only on their economic merit. CEA does
not benefit from the implementation of any specific recommendation or
the installation of any specific product.
Universities, office buildings, hospitals, municipal buildings, schools
districts, industrial customers, DOD facilities, etc. call on CEA to
provide all levels of energy engineering consulting services from simple
walk-through audits to detailed "investment grade" audits. CEA also
can act effectively as your representative by developing a request for
proposal (RFP) for ESCO selection, and project management on all levels
of energy upgrades, including performance contracts. With CEA on your
side, realistic goals will be set and achieved.
Richard R. Vaillencourt, PE has degrees in both mechanical and
electrical engineering combined with over thirty years of practical
experience as a designer and project manager in electrical construction,
as an industrial plant engineer, as an industrial corporate energy
manager, and working for several ESCOs before becoming an independent
energy engineer. Richard has presented several papers at the World
Energy Engineering Congress and other venues over the years and has
authored a book: Simple Solutions to Energy Calculations which is in its
fourth edition.
Services include:
Energy audits
- Simple "walk-through" audits that provide a general idea of what savings potential exists
- Preliminary facility evaluation audits that provide budget numbers for savings and costs for potential projects
- Detailed facility evaluation audits that provide in depth analysis
of operational savings and more a detailed opinion of project costs
Implementation design
- Mechanical and electrical plans and specifications for projects
- Project management
- Development of bid requests
- Contractor bid review and evaluation
- Contractor selection
- Construction observation
- New construction design review
- Review plans and specifications to identify potential operational
savings from improved equipment selection or control strategies before
construction begins to optimize the balance between construction costs
and operating costs.
- Industrial process energy design review
- Review industrial process equipment and operating strategies for
operational savings from modifications to equipment or controls.
- Training
- General or site-specific personnel training for building operations and maintenance to optimize comfort and operating costs.
Veteran Owned Business
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Anthony M Coppola
Principal
Hartford
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Anthony M Coppola
Anthony is a Green/Black Belt Certified energetic and experienced
finance, accounting and general management professional with an MBA in
Finance. He is a highly motivated Senior Financial & Operations
Manager possessing a strong record of achievement with over twenty
years of broad experience in IT Outsourcing, Manufacturing, Consumer and
Service Oriented Fortune 500 companies. He is an experienced leader in
general management, forecasting, planning, reporting & analysis,
general ledger, asset management, new business product development,
property & facilities management, knowledge management, competitive
intelligence, and information technology.
Anthony is the former Director, Finance and Administration at Duracell
Inc., a division of the Gillette Co., he is a proven leader with
extensive training in Six Sigma management
concepts and facilitating team based problem
solving. He has enjoyed additional management training in coaching,
mentoring, leadership development, and performance based management
systems, situational leadership, and conflict resolution. Anthony has
a demonstrated track
record of effective leadership and creative thinking, leading diverse
groups through changing and heavily matrixes organizations.
Utilizing his broad experience beyond finance and accounting, Anthony
has directed a newly created Central Distribution Center, completing
the build out and instituting numerous process improvements that have
resulted in effective inventory management. A leader in Asset
Management, he has developed strategies to reduce nonproductive assets,
resulting in increased revenue with associated expense reductions for
the organization totaling hundreds of thousands of dollars.
20+ year career:
- General Accounting
- Business Management Treasury
- Support Forecasting & Financial Analysis
- Systems &Controls including JDE and SAP
- Financial Reporting
- Manufacturing
- Operational Management
- Six Sigma
MBA, University of New Haven, West Haven, CT; BS, Accounting,
Central Connecticut State University, New Britain, CT.
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Zig Berzins, CMC
Principal
Denver
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Zig Berzins, CMC
Zig is the Managing Principal of ZCo Consulting. www.zcoconsulting.com ..Zig
has over 25 years of consulting experience in information systems
planning, IT governance, business process management, business/IT
alignment, program management, IT risk management, IT controls
compliance, remediation and change management. Has multiple tier one
software implementation experience, including their selection as well as
IT audit experience. Zigs industry experiences include public
utilities, manufacturing, state/local government, not-for-profit,
courts, education, and transportation. Zig has directed, managed and
advised hundreds of projects throughout his consulting career, ranging
from single staff assignments to projects with staffing of over 100. Zig
is a member of ISACA and is a Certified Management Consultant.
Experience Highlights:
- Over 20 years with Big-Four Firms and a national executive leadership consulting firm
- With the larger firms led several practices, including national tier 1 software integration
- Services, regional IT audit/manufacturing/public sector and security/e-crimes units
- Operating small Systems Consulting Firm
- Chief Information Officer for a High Technology Manufacturer
Recent Project Accomplishments:
- Led the Sarbanes-Oxley IT assessment and readiness for a major insurance company.
- Conducted IT Assessments for many private companies in various industries.
- Led two rescue projects involving a tier 1 ERP software product.
- Conducted a performance audit of a western state agencys failed systems project.
- Led a cost management improvement initiative for a restaurant chain.
- Developed enterprise performance management program for a $500MM utility.
- Acted as an expert witness in a credit card theft legal proceeding.
- Conducted business process management initiative for a $300MM company.
Education:
- B.S., Industrial Management, Minors in Mathematics, Engineering
- Post graduate coursework at Colorado State University
Professional Affiliations / Certifications:
- Certified Management Consultant - Institute of Management Consultants (IMC)
- Certificate in Data Processing Inst for Certification of Computing Professionals (ICCP)
- Information Systems Audit and Control Association (ISACA)
- Certified Systems Professional - Society for Information Management (SIM)
- Colorado Software & Internet Association (CSIA)
- Government Finance Officers Association (GFOA)
- Association for Operations Management (APICS)
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David L. Wild
Principal
Detroit
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David L. Wild
David is the Chief Engineer for Wild Dimensions Engineering Services, Inc. www.wilddimensions.com .
David's professional focus is on engineering and developing the actual
manufacturing processes (estimation, purchasing, materials installation
of machines and systems) which produce finished products. The cycle
times, fixturing, gaging and tooling associated with machines, their
systems and products are inclusive. CAD develop / produce final
blueprints with G.D.&T.
David has significant experience in the following areas:
- Lean Manufacturing experience with value stream mapping, work place arrangement, operations, leveling production,
change over, waste reduction, visual control and quality assurance.
- Six Sigma and continuous improvement tools used. Just-in-Time methods using Pull vs. Push, Kanban.
- CAD produced operator, tool, gaging and picture process sheets used for production manufacturing.
- Quality Controls using APQP, Control Plans, PFMEA's, PPAP and DMAIC.
- Root causes for failures and their effects analysis disciplines.
- QS9000 / TS16949 Quality Systems.
Thirty-five years spent with automotive and aerospace:
- Twenty-two years experience in manufacturing engineering.
- Thirteen years experience as a hands on machinist (toolmaker).
Prior automotive and aerospace business / industry experience:
- American Axle and Manufacturing, TRW, Kelsey-Hayes - project
engineered the removal and installation of manufacturing lines and
equipment. Supervised the equipment builds and runoffs. Establish
quality controls and chair process and quality improvement team
meetings. Launch products into production.
- Textron, Norwood Precision, Caratron Industries, Moeller Mfg,
aerospace manufacturing of gears, splines, power train shafts, gear
boxes, levers, brackets and assemblies. Development of all manufacturing
sequences of production including Quality Controls
- General Electric, General Dynamics, Pratt & Whitney, Sikorsky, and Sundstrand.
- Department of Defense contracts and Operation Desert Storm supported.
Education and Current Professional Associations
- Mechanical Engineering, Lawrence Institute of Technology, Southfield, Michigan
- Assoc. of Science for Industrial Drafting, Henry Ford Community College, Dearborn, Michigan
- Society of Manufacturing Engineers, Chapter 198 Officer- Chairman (2003-Present)
- Monroe County Community College, Manufacturing Technology Curriculum Advisory Committee (2005-Present)
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Kenneth E. Golden
Principal
Hartford
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Kenneth E. Golden, CPIM, CDP
Mr. Golden is the founder and president of QBS Consulting, Inc., a
management consulting firm focused on achieving bottom line results
through the best use of business software. Ken brings over 30 years of
'hands on' management knowledge and experience in various manufacturing
and distribution companies, service firms, government agencies, and
consulting organizations. He has held numerous positions of
responsibility, including Project Manager on multi-site, multi-team,
multi-million dollar IT projects, IT Manager for a billion-dollar
computer firm, Customer Service Manager for an ERP software vendor, and
an independent consultant to government agencies and corporate clients.
Experience Highlights:
- 20+ years with Enterprise Resource Planning (ERP) systems, covering
design and development, implementation, training and support.
- Managed and led many multi-million dollar, multi-site, multi-team ERP implementations
- Assembled and led a 10-person team in the Y2K remediation effort of
over 40,000 programs. Delivered a remediated and tested system one
month early and 21% under budget
- Team member for supply chain functions (procurement, inventory),
information systems, and document management on government assessment
teams
- Business development and proposal work for companies seeking state and federal government contracts
- Subject Matter Expert (SME) for multiple ERP software firms.
Recent clients include Bayer Corporation, U.S. Department of Energy,
Ferrofluidics Corporation, McCord-Winn Textron, Cone Mills Corporation,
and the U.S. Army.
Education:
- MBA, Operations Management, University of California, Berkeley
- BSE, Electrical Engineering, University of Connecticut, Storrs
- Post-graduate course in finance, George Washington University, Washington, DC.
- Various professional courses and seminars with the Institute of
Supply Management (ISM) and the American Production and Inventory
Control Society (APICS)
Miscellany:
- Published in professional and business journals, and in two professional books
- Presented papers and participated in forums at professional association meetings
- Guest lecturer in manufacturing software methodologies at a local university
- Regional speaker at APICS and ISM (NAPM) chapter meetings and regional seminars
- Past board member and Vice President, Finance, for the Hudson (MA) Boys and Girls Club
- Active member of the Rotary Club of Northborough, MA.
Veteran-Owned Small Business
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Dan Faurie
Principal
Bismarck, N.D.
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Dan Faurie
Dan is the co-owner of Integrated Lean Systems Deployment.
(ILSD) ILSD focuses on comprehensive Lean Systems Design and
Deployment-coaching, including lean-aligned product design (DFx), supply
chain (sourcing, materials & inventory mgmt), manufacturing, and
distribution operations. While many consultants specialize in one or two
areas. We have, the ILS team has long and in-depth experience in
most... "Top-to- bottom and end-to-end Lean also includes business transformation planning."
Dan is an expert at DFx and DFe methodologies. In 1995 Dan developed
and implemented DFx and DFe methodologies at Carrier Corporation
Worldwide United Technologies Corporation (UTC).
Dan's has implemented at UTC, the use of VSM, WDM, Lean Entreprise Principles and tools to optimizes factory layouts.
Dan also developed:
Dan Faurie earned his BSME in 1972, at the University Institute of
Technology of Talence, in France. After 12 years of oil field work as a
Sales Engineer, Dan started his career in the Heating, Ventilation Air
conditioning and Refrigeration industry (HVAC/R). Since 1986, he is
working for Carrier Corporation, part of United Technologies Corporation
(UTC). Dan is a graduate of the Lean Enterprise Design Institute,
University of Tennessee, a professor of the ITO University (UTC) and a
UTC Operations Transformation Leader (certified Master).
Awards:
- His work contributed to Springer winning two categories of the
Brazil Protection Award Best Case Brazilian Health and Safety
Management System, and Best Case in Brazilian South Region.
- Holder of an international design patent, he has received two awards
for extraordinary achievement in organizational leadership and
extraordinary accomplishment in science & technology.
Dan has lectured:
- University of Feevale in Novo Hamborgo, R.S., Brazil.
- Instituto Brasileiro de Qualidade e Productividade, Curitiba, Pa, Brazil.
Dan is fluent French, English, Portuguese and Spanish; he is also a certified PADI divemaster and olympic-style skeet shooter.
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Eric Matson
Principal
Liverpool N.Y.
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Eric Matson
Eric is the co-owner of Integrated Lean Systems Deployment.
(ILSD) ILSD focuses on comprehensive Lean Systems Design and
Deployment-coaching, including lean-aligned product design (DFx), supply
chain (sourcing, materials & inventory mgmt), manufacturing, and
distribution operations. While many consultants specialize in one or two
areas. We have, the ILS team has long and in-depth experience in
most... "Top-to-bottom and end-to-end Lean also includes business transformation planning."
Experience Highlights:
- Eric joined Carrier Corporation in June of 1968, immediately
following graduation from Lehigh University with a Bachelors Degree in
Industrial Engineering.
- During 1968 and '69, he served as a Manufacturing Engineer for
Carrier's Syracuse, NY based Machinery and Systems division, making
large, liquid-chilling equipment.
- In 1970, he became a Product Application Specialist for the Carrier
International Corp., also in Syracuse, and was instrumental in
introducing Carrier's newest large capacity absorption water chillers to
world-wide markets and distribution.
- From 1971-73, Eric was responsible for Distribution and Dealer
Development in Carrier's Europe/Mid-East/African markets, and operated
from Carrier's European Headquarters in London, England.
- Between late '73 and 1975, he served as Zone Training Manager for
Carrier's Asia/Pacific Operations, with headquarters in Singapore. In
that capacity, he was responsible for all theater-based engineering,
sales and service training.
- In 1976, he returned to Carrier International's Syracuse
headquarters as (global) Engineering Training Manager, and then in '77
accepted assignment as an Assistant Product Manager for North American
Operations. In that role, he managed the design and introduction of
Carrier's large commercial, rooftop heat pump products.
- During 1978 and '79, Eric became half of Carrier's Syracuse-based,
2-man consulting team advising utilities and consulting engineers on
energy conservation strategies during the U.S. Energy Crisis.
- From 1980-83, he was the lead analyst/developer of Carrier's
pioneering E20-II and E2000 (desktop computer) design software for
consulting engineers and design/build contractors.
- Between 1984 and '87, Eric returned to London, England to manage the
creation, staffing and training for 10 Carrier Software Support Centers
across Europe.
- From late '87 to '91, he was a Consultant with Carrier's (corporate)
Organization Development Group in Syracuse, where he designed and
deployed Carrier's first Employee Satisfaction Survey, and developed
Carrier's Process Improvement / Re-engineering program.
- From 1992 through '96, Eric was assigned to the Corporate Quality
Group as Manager of Customer Satisfaction, and was responsible for the
design and deployment of Carrier's (global, annual) Dealer/Distributor
Satisfaction Survey. During that period, he also designed and deployed
Carrier's "Accelerated Process Improvement" initiative (today called,
"Value-Stream Mapping" and "Kaizen").
- In late 1996, Eric joined the Carrier Global Manufacturing &
Product Delivery Systems (PDS) Group in Syracuse, and became half of a
2-advisor team which led Carrier's Brazilian production unit to receive
the Carrier President's 1997 Award for Operational Excellence.
- During 1999, he was PDS Program Advisor to Carrier Refrigeration
Operations, where he developed CRO's Total Cycle Time & Inventory
Reduction Program, and applied it to over 35 product assembly lines at
24 Carrier locations.
- Since 2000, Eric has been the Principal Engineer at Carrier's Global
Lean Operations Group, based in Syracuse, NY, and is responsible for
supporting the deployment of Lean Manufacturing, Lean-focused Product
Design concepts and Computer-Aided Inventory Management initiatives to
Carrier's ~80 manufacturing locations, six product-design and 160+
distribution centers world-wide. Over the last few years, his help has
been extended to Carrier's key suppliers and distributors. He has
completed studies at the Univ. of TN Lean Enterprise Design Institute
and is a UTC-certified "Organization Transformation Leader (Master
Level)".
Eric has lectured:
- APICS International Conference in Denver
- Institute of Business Forecasting (IBF), New Orleans
Eric's work requires traveling over 70% of the time, but during the
remainder, he lives with his wife, Karen, in Liverpool NY. They have 2
adult children and five grandchildren. Eric's personal-time interests
include reading, and he is a nationally-ranked skeet (moving clay
targets) shooter.
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Dr. Pietro (Pete) Savo
President and CEO,
Mont Vernon Group
Boston
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Dr. Pietro (Pete) Savo, D.BA
Dr. Pietro (Pete) is a Principal Consultant with over 25 years of diverse
experience in Business Strategy Improvement (BSI), Operations,
Engineering, Manufacturing, Quality Systems, Material Management, Supply
Chain, Union Shop and consulting environments. He spent eighteen
years of his career with Sikorsky Aircraft's division of United
Technologies where he co-founded the Cure Team a Sikorsky Aircraft
failure analysis clinic and also specialized in Root Cause Analysis. He
is a certified professor at Ito University. Ito University was
established by United Technologies Company to educate and develop a
Quality First Philosophy between its divisions, Pratt & Whitney,
Carrier, Otis, Hamilton Sundstrand, Sikorsky, International Fuel Cells,
ONSI, UTC Research Center Corporation and their entire supplier base. United States Navy Veteran
Dr. Pietro is a member of the United States Air Force / Army Small
Business Manufacturing Technical Assistance Production Program (MTAPP)
where he developed a holistic business assessment tool that focused on
excellence in devising productivity improvements and continues to
direct on-going product enhancements.
Experience includes Plant floor supervisor, Vice President Lean
System Implementation, Plant Manager, General Manager, Director of
Operations, with Full P&L and EBITDA responsibility. His experience
also includes new plant startup and turnaround, professional consulting
focus on improving manufacturing and plant operations in Automotive,
Aerospace, Defense Manufacturing Companies.
Dr. Pietro has lectured at Boeing Aircraft, Lockheed Martin, Rolls
Royce, Northup Grumman, Raytheon, and United Technologies on various
subjects such as Lean Thinking, Team Building, Quality Systems, ISO
Registrar Selection, and Root Cause Analysis. Pietro has also taught
Root Cause Analysis for the American Society for Quality (ASQ).
Dr. Pietro received his Doctorate in Business Administration from Jones International
University, a Master of Aeronautical Science in Human Factors
from Embry-Riddle Aeronautical University, both Bachelor of Science
& Associate of Arts in Business Administration from Sacred Heart
University and a certificate for the Minority Business Executive Program
from Tuck School of Business at Dartmouth College.
Certifications:
- Supplier Excellence Alliance (SEA) Certified Operational Excellence Consultant
- Supplier Excellence Alliance (SEA) Certified Leadership & Culture Consultant
- ISO 9001:2000 RABQSA Lead Auditor
- Ito University Professor
- Private Pilot
Published: ...AMERICAN WRITER
Root Cause Analysis System for Problem Solving and Problem Avoidance. ISBN: 978-1-4303-0068-7
PERFECTION - 10 Secrets to Successful Lean Manufacturing Implementation. ISBN: 978-0-6151-6364-2
Pietro Savo's Blog - AMERICAN WRITER, a Positive Thinking Movement!
Pietro Savo Wikimedia Commons
Articles
- Are industry-based safety initiatives relevant to medicine, Focus Patient Safety, 2001
- Root Cause Analysis System for Problem Solving and Problem Avoidance, Success Strategies, 2003
- Holistic Approach to Improving Quoted Business Awards, Success Strategies, 2007
- Lean implementation is not successful in the Aerospace & Defense Industries, 2007
- Winning Government and Prime Contractor Business, 2007
- Consulting Project Size Does Matter, It Is Called Balance, 2007
- Problem Solving and Medical Error Avoidance Saves Lives, 2008
- Road Warrior - Laptop Software Standard Top Ten - Problem Solved, 2008
- PERFECTION - 10 Secrets to Successful Lean Manufacturing Implementation, 2007
Pietro's work is featured on Geno "www.genonow.com";
Geno is a revolutionary, holistic
approach to personal and professional development. Geno addresses those
unique needs by offering a wide variety of training for both personal
and professional development. Geno is training where you want it, how
you want it and when you want it.
Training Specialties:
- Root Cause Analysis (RCA) Problem Solving & Mistake-Proof It!
- Lean Manufacturing & The 6S's: Workplace Organization
- Quick and Easy Kaizen "the Idea Generator
- Leadership & Culture & Conflict Resolution Made Simple
- Evolving Quality Systems ISO 9001:2000/AS 9100:2000 Industry Evolution
- Building Business with the United States Government and Prime Contractors
- New Project Bidding Team Improvement Training "Know Your Front End
- Project Management "What, Why, How, When, Who"
Veteran Owned Business
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